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10 trends that will shape the future of work

The new reality leads organizations to adopt more dynamic and hybrid ways of working. IDC highlights what the future of work will look like through 10 trends in which the adoption of automation technologies and Artificial Intelligence play a key role.

More and more companies are aware of the importance of keeping up-to-date with regard to the initiatives of digital transformation, the realities of global health, climate, and societal challenges are concerned. To achieve this, betting on the adoption of more dynamic and hybrid forms of work in which workers must redefine themselves as members of dynamic teams that adapt quickly to business demands and new market requirements, will become a fundamental aspect.

All this, in addition, will be supported by a wide adoption of automation technologies, Artificial Intelligence (AI) and machine learning.

Driven by senior managers and executive boards, initiatives to the future of work they will be imperative for the entire company.

Rapid adoption of more automated, cloud-based, and cloud-enabled work practices Artificial Intelligence, will improve work productivity and introduce new and more agile ways of working.

The future of work is committed to agility

These digital-prioritizing ways of working will enable organizations to improve employee retention and optimize customer satisfaction. According to IDC, these are the top 10 predictions of what the future of work will be like.

Prediction 1. By 2024, 80% of Forbes G2000 companies will use AI and machine learning enabled ‘digital managers’ to hire, fire and train workers in jobs measured by continuous improvement. However, only 1 in 5 will gain value without human commitment.

Prediction 2. In 2023, employees of G2000 businesses will use tools to automate their own work through development without code, but 90% of these programs will fail.

Prediction 3. By 2026, 40% of G2000 companies will see a 25% improvement in information use thanks to investments in smart knowledge networks that turn structured and unstructured data into knowledge that can be found and processed.

Prediction 4. In 2023, digital transformation and business volatility will drive 70% of G2000 organizations to implement remote or hybrid work models, redefining work processes and engaging diverse talent pools.

Prediction 5. 70% of companies will have invested extensively in diversity, equality and inclusion data, tools and benchmarks by 2024 to define recruitment and human capital strategies.

IT skills shortage will affect 90% of organizations by 2025

Prediction 6. By 2023, 60% of G2000 companies will implement AI-enabled platforms and machine learning to support the full lifecycle experience of employees, from onboarding to retirement.

Prediction 7. The IT skills shortage related to digital experience will affect 90% of organizations in 2025, costing more than $ 6.5 trillion globally through 2025 due to product launch delays, reduced customer satisfaction and loss of business.

Prediction 8. By 2025, 90% of new construction and business renovations will implement smart facilities technology that will support flexible workplaces and sustainably improve experiences and operational performance.

Prediction 9. By 2023, 70% of connected workers with task-based roles will use embedded intelligence in adaptable digital workspaces from anywhere to engage customers and drive business productivity.

Prediction 10. For their part, in 2024, G1000 companies will utilize smart digital workspaces with augmented visual technologies for regularly scheduled meetings to enable high-performance distributed global teams.

Initial Image | Alesia Kazantceva

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