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45% of remote employees communicate better thanks to teleworking

68% of remote Spanish employees state that they do not feel isolated while teleworking and 45% admit that they communicate better with their colleagues since they work remotely.

The great increase that teleworking has experienced has led to a series of changes in the way of relating and communicating both personally and professionally. Although remote work has brought a series of challenges for remote employees, such as social isolation and lack of communication, more and more people are taking a positive balance of this work model.

According to a survey carried out by Kaspersky among 4,303 employees in the IT sector from 31 countries, including Spain, the new work formats, such as the hybrid model or telework, are positively contributing to the well-being of workers. And it is that, despite the fact that 32% of employees recognize that they have not adapted to this mode of remote work and feel isolated while working remotely.

However, the majority, 68%, show an improvement in feeling connected with colleagues thanks, to a large extent, to the use of non-corporate communication services. In this sense, communication for work topics using non-corporate services has grown across Europe such as messaging applications, whose use has increased from 56% to 58%, resource planning software, which has increased from 42% to 45%, web conferencing platforms, with an increase from 79% to 82% and, finally, social networks, with a growth in use from 62% to 67%.

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However, despite the positive use of these services to improve communication, from Kaspersky they warn of the also growing use of non-corporate media, which increases cybersecurity risks for organizations. It is the so-called “shadow IT” (Shadow IT), which includes all the technology and services that have not been implemented by the company’s IT department and that, as they are not under its control, can entail great risks.

This is highlighted by Andrey Evdokimov, head of information security at Kaspersky, for whom “the solutions ‘Shadow IT’ do not allow IT security specialists to obtain a complete view of the company’s digital infrastructure This situation leads to increased risk as cybersecurity teams do not take unauthorized tools into account when developing threat models, data flow and planning diagrams “.

In this sense, the person in charge also highlights the consequences that this entails since, as IT departments cannot control access to this type of services, employees may be able to jeopardize valuable corporate information. This is also worrisome due to the “Careless use of unpatched applications or incorrect privacy settings, leading to data leakage”, explains the person in charge.

Remote Employee Security Practices

Faced with these risks, which can also lead to significant fines for regulatory non-compliance, from Kaspersky point out the importance of giving employees clear guidelines on how to use external services and resources. It is key that employees know what tools they should or should not use and why. Going through an approval procedure by the IT department can pay off.

In addition, advising employees to use strong passwords for all digital services they use can also go a long way toward protecting the security of the organization.

The company can also optimize its protection by establishing a access policy to the assets of the company, keeping it updated and eliminating access if an employee leaves the company. Also, the use of a cloud access security broker that helps to manage and monitor employee activity within cloud services and apply security policies.

In this context, training is also key to raising employee security awareness and covering essential practices such as email or anti-tampering protection. phishing, among other. But it is also key to attend to the most advanced security thanks to the use of tools that provide visibility of cloud services and improve their protection.

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