Tech

Apple Extends iPhone 12 Service Program

According to the latest rumours, It is likely that there are only a little more than two weeks left for the presentation event of the iPhone 14, a long-awaited generation both for knowing its new design and, above all, for checking if there will finally be so many differences between the base models, 14 and 14 Max, with respect to the 14 Pro and 14 Pro Max. And it is that, for the first time, Apple could mount different SoCs in the models of the same generation, leaving the most recent version of it only for the Pro.

Be that as it may, and although these days the current focus is on the models that are to come, we must not forget the huge number of iPhones from other generations that are still on the market. And a very present generation, today, is that of the iPhone 12, that is, the predecessor of the current generation. We only have to look at the sales of three of its four models (all but the debutant Mini) to get an idea of ​​how many of them must still be in business.

If you are one of them, you probably remember that last year we told you about a problem with the speaker of the iPhone 12 and iPhone 12 Pro (it does not affect the Mini or the Pro Max). On some devices, it has been known, a component of the receiving module may experience problems that cause the sound signal of the telephone to degrade to the point of being practically imperceptible when we have telephone conversations.

As we told you at that time, Apple launched its “iPhone 12 and iPhone 12 Pro Service Program for Sound Issues”, a measure that you can already assume consists, effectively, in the free repair of all the devices affected by this problem. Even with strict quality controls, it is inevitable that these problems will occur from time to time. Thus, the indicator that is really the key in these cases is the response given by the company and, in this case, Apple has acted appropriately, providing the response that can be expected in this type of situation.

In its original conditions, this program extended for two years from the purchase of the affected iPhone 12 but, in a stealthy way, Apple has modified this point to extend the coverage of the program to three years from the purchase. In this link you can see the current extension and the date of the last change (both points at the end of the document), while in this link you will find the web version of July 25, in which the duration was two years.

Keep in mind, however, that if your iPhone 12 suffers from this problem and you take it to be repaired taking advantage of this service plan, Apple always makes repairs conditional on the device not experiencing other problems. If so, it is an essential condition to repair them (which will not be free, of course, unless it is included in the guarantee.

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