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Artificial Intelligence optimizes the payroll of the future

The digitization of HR departments is advancing at great speed and payroll are no exception to this trend. According to Alight Solutions, the multinational specialized in business solutions for the management and administration of human capital in the cloud, the future of this function will be more automated and will use the Artificial intelligence to drive their strategic value to the organization.

Payroll has often been viewed as a transactional support function, the primary purpose of which was to ensure that staff are paid on time and accurately. However, their role goes much further, as payroll managers collect valuable information that elevates critical business decisionsprovide powerful analytics and identify actionable trends.

The professional, strategic advisor of the company

The quantity and quality of the data that payroll professionals manage makes them strategic advisors for any company, regardless of its size or sector. However, to amplify its impact on the business, this information must be digitized.

Integrate advances such as artificial intelligence and machine learning provides a level of automation that frees professionals from the most repetitive tasks so they can focus on others of greater value to the organization.

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Automation, synonymous with efficiency

Digitization also drives process efficiency. In this sense, it has become necessary to develop an intelligent virtual assistant that supports payroll processes by correcting, predicting and preventing costly mistakes. This is achieved thanks to a proprietary artificial intelligence algorithm, which analyzes historical payroll data to detect, classify and correct anomalies, and machine learning, which obtains information from past errors to support its predictions.

For example, Eloise, an intelligent virtual assistant from Alight Solutions, ensures the correct management of payroll through its automated detection and correction, as well as continuously evaluating and auditing the data to alert professionals of errors caused by missing files, incomplete calculations or human errors.

AI drives the employee experience

The automation of the payroll function that Artificial Intelligence allows has direct benefits for employees, who have better and greater access to their data. For example, these processes can review and edit payroll details before it is sent or alert process owners to missing or incomplete information.

In addition, the digitization of the payroll opens the door to trends such as payment of salary for days worked or flexible payroll, which take advantage of the capabilities of digital tools to make this process more accessible, secure and adaptable.

“The current labor market is global, complex and more competitive than ever. Additionally, the pandemic has allowed many employees to experience the benefits of flexibility first-hand and are no longer willing to give it up. Differentiating yourself and being able to attract and retain the best talent in such a scenario means moving in this direction, and the digitization of the payroll function is a decisive step,” concludes John LopezCommercial Director and Country Manager of Alight Solutions Spain and Portugal.

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