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Five very useful features of ChatGPT for companies

ChatGPT is a tool that will completely revolutionize the business market in 2023. It is a chatbot for Artificial Intelligence (AI) to whom you can talk and ask about practically any topic using your own natural language. It is based on GPT-3.5 (Generative Pre-trained Transformer) from OpenAI: a text generation model virtually identical to human writing powered by machine learning.

This model has been trained on a large dataset of human-generated text and can create text for various linguistic tasks such as translation, summarization, and language generation with very high expressive and comprehension capabilities.

ChatGPT’s utilities at the user level are very broad, but if we try to apply it in the business environment, it reaches a high level of efficiency through its API. In this way it is possible to integrate the AI ​​tool with other products and get more out of it for the business. Plain Concepts, the multinational and specialist in the development of innovation projects, points out the five main uses of AI ChatGPT to improve productivity and efficiency in companies:

  1. Improve the response of technical support or customer service systems in a more personalized and quick way thanks to individualized responses.
  2. Analysis of tone and content of conversations with customers to find out their general feeling towards the company.
  3. Business Content Creationsuch as: tutorials, speeches, articles or sales messages.
  4. information search and answers to questions asked by users with historical, geographical, scientific or didactic data and without language limitations, since, unlike other search engines, the ChatGPT response will be given in your own language, based on different sources of information.
  5. Content summary by automatically synthesizing long texts, which is very useful for generating news, documents or for optimizing websites, becoming capable of generating programming source code.

Develop integrations with other products

However, although ChatGPT is a tool with an infinite number of applications, there are scenarios that it cannot reach on its own, where it will be necessary to develop integrations with other products or databases, carrying out customized AI developments:

  • Process optimization solutions: If your company wants to automate and optimize its internal processes, it would be necessary to have a team of experts or contract a custom development to create an AI solution that adapts to specific needs.
  • Analysis of data: If the company has a large volume of data and wants to extract really valuable information from it and integrate it with other systems or visualization interfaces, it would also be necessary to contract a custom development to create a 100% customized data analysis solution.
  • Creation of prediction models: If you want to predict the behavior of our customers or the performance of our processes, this is another use case in which a custom development would have to be carried out to create a personalized prediction model.

In short, ChatGPT is a demonstration that artificial intelligence tools are here to stay and that, in addition to improving our lives, they open up a new world of possibilities in the business world.

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