Intro: So you have a discord server, and it’s not going well. You’re getting complaints from your users about how the community is toxic, or maybe people are just leaving because they don’t want to deal with drama? No worries! We’ve got you covered. In this blog post, we’ll be discussing what makes a good Discord server community, as well as some tips for avoiding toxicity yourself.
What makes a good community?
- A friendly staff: Make sure your moderators are nice and easy to talk to! Many people hang out on servers because they want to get advice from the mods or chill and relax with them. The mods should be here to help and protect the people on the server, not to instill fear or be strict.
- Clear rules: You should always have clear rules that everyone knows about and follows. If your moderators aren’t enforcing those rules, they don’t exist! It’s as simple as that. To define and follow the rules set for the server in your discord server.
- Be welcoming: Make sure people know that you’re glad they’re joining and that they can ask any question and expect an answer. Again, it’s essential to make your users feel loved.
- Promote positivity: So you need a way to promote a positive community? Make sure you’re giving out awards to your members when they are friendly or doing something for the community. Doing this will motivate others to be nice, and you can always take away an award if someone is toxic in chat!
- Events and interests: Encourage others to share their claims on the discord so that everyone can learn about different topics. It’s also a good idea to keep track of these shared interests on the server so that people can easily find new friends. Finally, if you have an event planned for your discord, make sure to put it on the calendar. It will help members plan and make sure they can attend if they want!
- Be open to criticism: If someone brings up a problem, listen: They’re not mean, rude, or “toxic”. Maybe the members have an idea? That’s great! Give them the chance to explain their opinion and see what happens from there.
So how do you build and maintain a good and healthy discord community:
- Advertise your discord server on social media so it can grow more quickly than just through word of mouth alone. For example, make a separate Twitter, Instagram just for your discord server community. You could also use this as an excuse to advertise your Advertise your discord server on social media so it can grow more quickly than just through word of mouth alone. For example, make a separate Twitter, Instagram just for your discord server community. You could also use this as an excuse to advertise your discord server as a dating site for those who want that kind of thing, but if you have no idea what you’re doing yet, take it slow, play it safe.
- Enforce rules: So you have a set of rules on what’s allowed in your server? Good job! Make sure you’re enforcing these rules, though; otherwise, people are just going to ignore them. You have to be strict with your rules if you want other members to follow them! If someone is being toxic in chat or breaking the law, give them a warning first and kick them out of the server. If they keep breaking the rules, give them a more extended ban.
- Add bots to help manage the server, like music bots or bots that do math problems for you. Make sure the bots are moderated well and have a sound moderation system. Bots help you optimize your server and keep the members of your server entertained. Well made bots usually have name mentions; they can do the math for you or play music in voice channels. Bots are a great way to reduce the work needed from your resources. You may select appropriate bots from the discord bot list for server automation.
- Be available: People need to know who’s going to help them when they need it, and if the owner isn’t around, people will not be as motivated to be positive because there isn’t anyone taking out time to make sure things are going well. It is why you should always have an assistant! Speaking from experience, we know that many people will go through a server and leave because there isn’t any open communication. If people feel like they can talk to you, they’ll be more willing to help each other in chat and have a positive experience with your discord. Make sure you have some system for new users if they need help with something.
- Ensure you have operational staff: This is essential to ensure your community is nice and friendly. If users in your server believe that they will get banned for doing something, they’ll be less likely to spam or harass other people in there. You don’t want it to seem like anyone can walk in there and start yelling at people at will.
- Make sure the tone of your server is appropriate: This means that no one is going around being mean or being racist or things like that. You should have a bot that detects this sort of behaviour and bans the people who are doing it for half an hour a day. Keep the drama away: Drama is what ruins servers. Try having a “no talking about outside drama” rule in your server if you need to. It will help keep things nice and peaceful!
- Be aware of toxicity: No matter how lenient you are, no matter how hard you try to enforce the rules, there will always be someone who goes too far. Everyone has their breaking point, so give them some time to cool off if they’re getting out of hand before kicking or banning them. Please don’t get in a fight over it. Just let them be until they come back in a better mood – or don’t!
- Don’t kick or ban over small things: It’s natural for someone to get mad and say something rude once in a while, especially if you tend to hold strong opinions on certain things – but if your reaction is to outright ban or kick them for it, they will probably return to the server madder than before. So instead, it would be best to show that you could make jokes and consequences for toxic behaviour.
Conclusion: you have to be on your best behaviour to ensure that your server members are at their best. You must protect the interests and inspire members to bring out their best selves while interacting with fellow server members.