If you have an iPhone 11 or 12 and have any of these issues, Apple has a program in place to free repairs. But you will have to hurry, because they are about to run out. So if you want Apple to repair your iPhone for free, we’ll tell you what the conditions are, and how long you have to do it.
Specific problems on some units
For the iPhone 11 and 12, Apple has two free plans They answer two different problems. On iPhone 11, it’s to resolve touch screen issues. On iPhone 12, to fix sound problems. Also, not all iPhone 11 or 12 models fall under this service. The devices in which Apple has detected these problems are:
- iPhone 11
- iPhone 12
- iPhone 12 Pro
iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12 mini and iPhone 12 Pro Max models are not covered by this free repair service. The problems that Apple talks about affect the screen and sound in two very specific aspects. These two are the following:
- In the iPhone 11, it is about the replacement of the touch screen module.
- On the iPhone 12 and 12 Pro, it is the sound receiver module. This affects when making or receiving calls.
Little time left for free repairs
To all this list of requirements, we must add the time factor. On the one hand, there is the period in which these affected devices were manufactured. On the other, there is the time from which it counts as a valid device for repair. And, finally, the maximum time that we have, if we have an iPhone with these problems, to be able to send it to Apple and have it repaired for free:
- The affected iPhone 11s were manufactured between November 2019 and May 2020.
- The affected iPhone 12 and 12 Pro were manufactured between October 2020 and April 2021.
- The iPhone 11 have a period of two years, from the original sale date of the unit. You may have bought one of these iPhone 11 in 2021 or 2022, so hurry up if this problem happens to you.
- The iPhone 12 and 12 Pro have a 3 year period from the original date of sale of the device. So we have a little more time.
If you want to check if your iPhone is still within the term, check the purchase invoice from the store where you purchased it. Depending on the date indicated, you must add two years, in the case of the iPhone 11, and three, in the case of the iPhone 12 or 12 Pro. However, if you have bought a second-hand iPhone, even if you bought it in a store and you have the invoice, it will not be the exact date of purchase. So, to be 100% sure that you can fix it for free, you would have to find out the purchase date of the first person who bought it.
Also, keep in mind that if your affected iPhone has other issues like broken screen or drained battery, and you want Apple to fix the problem for you for free, You will have to go to the technical service to repair the other faultsbefore you can send it back and thus enter the free repair program.