Today we launch the last chapter of the free course «Course to Learn to digitize and grow your SME«, starring Jesús García Fernández, digital marketing consultant, with the collaboration of Wolters Kluwer. On this occasion, Jesús will talk about CRM and how this solution will make your online sales grow and improve the relationship with your customers.
In the fourth chapter of the course, “Improve your relationships with your customers and online sales”, You will know all the advantages of including a CRM and an ecommerce platform as an option to grow your business. With these digital tools you will have a greater reach, greater ease of purchase, more customization capacity, ease of inventory management and a capacity for integration.
Besides, Jesus will talk about the Digital Kit, an opportunity to digitize your business, since it will allow you to have greater ease in digitization, ability to adapt to changes and better visibility. You will discover the advantages and benefits of using software in the cloud, since it will allow you to have flexibility, security and greater cost savings.
The advantages of CRM
According to what he tells us Eugenia Dutto Consulting & Services Director Wolters Kluwer Tax & Accounting Spain, In this interview, solutions such as billing and accounting, payroll, finance, logistics, customer relations (ERP, CRM), etc. help to automate and efficiently manage resources in the different areas of the company. .
All of them experience a quantitative leap with the digitization of its departments andTherefore, it results in greater efficiency and competitiveness for the entire organization. Specifically, with the Wolters Kluwer tools, which are firmly committed to collaborative work environments with the aim of achieving greater productivity, efficiency and autonomy. «The collaborative model is our differentiating element in the market”.
«Our solutions stand out especially for having functionalities that allow companies to have a simple daily workflow and that allow agile communication with all the agents with whom it interacts, such as the advisor, financial institutions, clients, partners, etc. ».
