Microsoft Teams and Viva receive new features

The Redmond giant has confirmed the arrival of new and important features to Microsoft Teams and Microsoft Viva, two platforms that, due to the telecommuting boom, have become a fundamental pillar for many companies, and for many professionals, especially those who are on the front line.

Microsoft has explained that these new functions respond, to a large extent, to the need to improve communication between essential workers and company managers. According to the data collected by the Labor Trends index, 63% of workers say that messages from company managers do not reach them, and a third believe that their voice is not heard when they try to talk about the problems that exist in the workplace.

The news that the company has introduced in Microsoft Teams and Microsoft Viva are, in essence, a way to strengthen the channels of dialogue and communication in companies. Without further ado, let’s take a look at the most important news that the company has introduced in Microsoft Teams and Microsoft Viva:

  • In collaboration with Zebra Technologies, the Teams Walkie Talkie application has been developed for a wide range of iOS and Android mobile devices. For many of Zebra’s Android devices, the button is included. direct access to the «Push To Talk» application (PTT).
  • Enhanced Teams integration with Zebra Reflexis, connecting Reflexis Workforce Management solutions with the Shifts app in Teams for streamline scheduling and approval of shifts and time off requests from the Microsoft collaboration tool.
  • In the healthcare sector, Microsoft Teams contemplates scheduled lists for virtual appointments, instantly updating wait times, missed appointments and staff delays, creating a seamless and stress-free experience for professionals and patients.
  • The Viva Connections module links frontline workers from Teams to company culture, resources and news in the workflow. This functionality has been made possible by working with partners such as Workday and Espressive, and easy access to key elements, for example, placing the payroll and material of the HR department in the same location.
  • Viva Learning enables essential employees to discover, share, and track learning content directly from Microsoft Teams, making it easy for them to The entire staff is kept up-to-date on the necessary and recommended training.
  • The new updates simplify training on SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud solutions. At the same time, partnering with vendors such as EdCast and OpenSesame brings an extensive library of relevant workflow material to workforce training.
  • In terms of IT management, improved device management helps to ensure shared equipment can be secured and located without difficulties in case of loss.

Finally, Microsoft has also announced Microsoft Cloud for Retail, a cloud designed for retail that allows unifying disparate data sources throughout the buyer’s journey, maximizing the value of such data, and thanks to artificial intelligence it facilitates the understanding of the keys of each client, and the creation of personalized experiences.

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