Many sites were inaccessible on the morning of October 13, 2021: the French host OVH seems to be involved.
What do the Center Pompidou site, Strasbourg airport, the Clubic and Arrêt sur Images and data.gouv.fr media have in common? They were all completely inaccessible on October 13, 2021 around 9:30 a.m., Numerama’s editorial staff confirmed.
On the DownDetector site, where Internet users can report breakdowns on the sites they visit, there were already 14,000 reports in less than 30 minutes, which is very significant.
On Twitter, several Internet users have made the same observation.
Is everything OVH broken, right?
– Dandu. (@DandumontP) October 13, 2021
There’s just nothing left, from mail to servers, including telephony. The total 😅
– MaxTab (@Max_tab) October 13, 2021
On its official Twitter account, OVH Cloud Support announced that its team was “on the bridge to respond to your requests” around 9am, a few minutes before the outage. Unlike the daily exchanges experienced by this account, the message was quickly inundated with responses from Internet users worried about not having access to certain OVH resources, for example travaux.ovh.net.
Friends of the community #OVHcloudsupport , the team is on the bridge to answer your requests 💪
Do not forget to send us in DM the necessary information (username, company, name, first name, contact email) for better support.
– OVHcloud Support FR (@ovh_support_fr) October 13, 2021
What happened with OVH?
Could it be that a routine router maintenance scheduled for October 13 between 9 a.m. and 10:30 a.m. has gone wrong? It is still early to be sure, especially since the link to the concrete explanations of this maintenance is also broken, since it leads to the site travaux.ovh.net. Paradoxically, the tweet announcing the maintenance ensured that there was ” no impact expected “, because the ” devices will be isolated before the change “.
Network and racks:: VIN / DC: We will do a maintenance on our routers on VIN DC to improve our routing.
Maintenance is planned for 13 / Oct / 21 9:00 AM to 10:30 AM (UTC + 2). No impact expected, device will be isolated before the change. https://t.co/n9NjpGICrU #ovh
– OVH Status Feed (@ovh_status) October 13, 2021
By the way, what is OVH?
OVH is a French company called today OVHcloud, which is the French and European leader in the server hosting market. These servers make it possible to run a large number of sites.
Which sites are affected by the OVH outage?
Many sites were affected by the October 13 blackout. The list below is therefore not exhaustive, but it gives a fairly clear overview of how major this incident is on the French web.
What is the height for our site?
To plant 🌱#ovhdown
– Interflora ❤️ (@Interflora) October 13, 2021