The parapharmacy marketplace PromoFarma by DocMorris has recently seen its trajectory recognized. And it is that just a few weeks ago he received the award for “Best Online Commerce of the Year”In the categories of pharmacy and parapharmacy. This award is awarded annually by Commerce of the Year.
This body annually conducts the largest consumer survey in Spain to analyze the customer opinion both in physical store and online and thus identify the best practices of companies in different sectors. Through a ten-question survey, users evaluate participating retailers and provide a detailed assessment of them.
The opinion of consumers is key to granting recognition to the best valued physical and online stores. Likewise, this information is very valuable for the companies that participate in the study, since it serves to know the habits of your customers, their behaviors or needs, something that allows them to optimize the shopping experience.
More than a million clients
PromoFarma by DocMorris is one of the most active marketplaces for parapharmacy products in Europe, since it has more than one million clients and a network of more than 1,000 associated pharmacies in Spain, France and Italy. It was founded in 2012 by David Masó and Adrià Carulla and acquired in 2018 by the Swiss group Zur Rose, the largest online pharmacy in Europe.
Regarding the award, from PromoFarma by DocMorris they assure that “sIt is always good for them to recognize your work as a company but, when the recognition comes from the hands of the clients, the satisfaction is even greater. Consumers are our reason for being, we work day by day for and for them”.