If there is a company that takes great care of all its users, that is without a doubt Apple, and proof of this is the great service it provides to its customers after buying some of its equipment. Today we want to talk to you about the replacement programs available for Mac, which all users of these devices can take advantage of in case they have these problems.
What are free replacement programs?
The first thing we want you to know is that they are actually Apple’s free replacement programs. Well, this is a series. measures that the Cupertino company implements so that all those users who have computers affected by their poor production or who, over time, have presented a generalized error that should not have existed, can solve all these problems without having to pay not a single euro out of pocket.
These replacement programs are available for a wide variety of devices, since unfortunately, although Apple takes great care of the quality of each piece of equipment that it puts up for sale, sometimes there are different batches of equipment that are defective at some point in their manufacture or operation. Therefore, Apple’s objective with these replacement programs is that the user who has purchased one of its products can have the best possible experience with it, for this reason the entire repair or replacement process is completely free, since the end user has not really had any incidence in the device, in this case the Mac, having a malfunction.
Current Replacement Programs
As time goes by, and depending, obviously, on the equipment that the Cupertino company launches on the market, there are a series of replacement programs. Of course, these do not include all the devices, even of the same type of equipment, sometimes this replacement can only be used by users who have purchased that equipment in a set period of time. Well, then we will talk about what are the replacement programs that are in force for Macs.
15-inch MacBook Pro Battery Removal
For 15-inch MacBook Pro users, there are a limited number of drives on which the battery of the device may overheat with use, this assuming a safety risk, both for the equipment and, and more importantly, for the user. According to the Cupertino company, the units that may be affected by this problem are those that were sold between September 2016 and February 2017.
To check if your computer is within this replacement program, the first thing you have to do is identify and have your serial number on hand. To do this, you just have to click on the Apple menu, that is, on the company logo located at the top left of the screen and click on “About this Mac”. You can then enter the serial number on this website.
Once you have verified that your Mac falls under this replacement program, to proceed with it you only have to select one of the shipping options that appear to be able to carry it out. Of course, you have to take into account that the repair process of this device will take between 3 and 5 days.
Keyboard Service for MacBook, MacBook Air, and MacBook Pro
One of the headaches for Apple, especially in certain models of its laptops, is the keyboard. Well, how could it be otherwise, there is a replacement program for MacBook, MacBook Air and MacBook Pro keyboards. Apple has determined that it is a small percentage of units of some models that have problems with their keyboards. . Such problems can be.
- Letters or characters that are unexpectedly repeated when typing.
- Letters or characters that do not appear.
- Keys that stick or do not respond consistently to the desired function.
If you want to know if your Mac is within this replacement program, what you have to do is click on the Apple icon located in the upper left part of the screen, and then click on About this Mac. Once done this check that your computer model is within the following list, if so, you will be eligible for this replacement program.
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2019, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2019)
Once you have verified that your Mac can enter this program, all you have to do is select one of the service options that appear on this website. You have to keep in mind that the time it will take for Apple to repair your computer for free will depend on the availability of replacement parts that they have.
13-inch MacBook Pro display backlight
Note that the keyboards are not the only thing that has given the Cupertino company headaches. This replacement program has been released due to the backlight bugs that some 13-inch MacBook Pro models have been experiencing. The problems that users of these computers have reported are the following.
- The display backlight continuously or intermittently displays bright vertical areas across the bottom of the screen.
- The screen backlight stops working completely.
According to the Cupertino company, the models affected by this problem on the screens were sold between October 2016 and February 2018 and they correspond to the 2016 MacBook Pro 13-inch models with both two Thunderbolt 3 ports and four Thunderbolt 3 ports. Therefore, if your computer is one of these models and you present problems of this type, you only have to choose one of the options that appear on this website and proceed to have Apple solve this problem for free.
13-inch MacBook Pro Solid State Drive Service
Surely one of the most serious problems that a computer can present is this. Apple has determined that a limited number of solid-state drives, i.e. SSD, 128 and 256 GB that have been used in some 13-inch MacBook Pros have an issue, which can lead to data loss and drive failure. These MacBook Pros are among those sold between June 2017 and June 2018.
In addition, it is the Cupertino company itself that recommends all affected users to come as soon as possible to repair and solve this error, which of course, its costs will be borne by Apple, like all the cases mentioned in this post. To find out if your laptop is affected, all you have to do is enter the serial number of your computer on this website. In the event that it is within this replacement program, you only have to choose one of the options that Apple indicates to you on the website where you have previously entered the serial number.
13-inch MacBook Pro Battery Replacement
We’ve talked about the keyboard, the screens, even the solid state drive of MacBooks, well, touch talk about the battery again, and it is that this has also given some other problem to the Cupertino company. Specifically, what happens is that some models, again, of the 13-inch MacBook Pro without TouchBar have a component that can fail and cause the battery of these computers to expand. Fortunately, this problem does not compromise safety neither from the user nor from the equipment itself, but it does represent an abnormal behavior, which is why Apple has decided to carry out this replacement program.
The models affected by this problem are those that were sold between October 2016 and October 2017. To find out if your computer is affected by it, you just have to enter the serial number on this website. Once this is done, and if your Mac can benefit from this program, all you have to do is choose one of the options that you can also find on the same website where you have entered the serial number of your computer.
The post Repair Mac for free? It is possible was first published in La Manzana Mordida.