Samagra is the unified citizen database for Madhya Pradesh. It gives each resident a unique Samagra ID number. This ID lets you access many state welfare schemes from one place.
To keep your data safe, the government uses eKYC (electronic Know Your Customer). eKYC links your Samagra ID to your Aadhar details. This link confirms you are who you say you are. Then, you can claim benefits without extra checks.
In this guide, you’ll learn everything you need. You’ll see the two ways to do eKYC. You’ll also find tables and step-by-step instructions. Along with that, you’ll get tips if something goes wrong.
Table of Contents:
Why eKYC Matters
Benefits for Citizens
- Quick Access to welfare schemes: No need to carry paper documents.
- Secure Data: Your identity is verified electronically.
- One ID for many services: Health, education, and more.
Benefits for Administration
- Reduced Fraud: Electronic checks cut down fake claims.
- Streamlined Work: Staff spend less time on paperwork.
- Centralized Records: All data in one portal.
Also read: AEPDS Bihar: Registration, Login, Features and More
Pre‑requisites
Before you begin, make sure you have:
- Your Samagra ID (the 12‑digit number).
- Your Aadhar Number.
- A mobile number linked to that Aadhar.
- A device with internet access and a camera (for iris or fingerprint, if needed).
Two eKYC Methods
Samagra offers two eKYC options. You can choose either OTP or Biometric. Below is a quick comparison.
| Method | How It Works | Requirements | Speed |
|---|---|---|---|
| OTP | Sends OTP to your Aadhar-linked mobile. Enter OTP on portal. | Mobile number linked to Aadhar | ~2 minutes |
| Biometric | Uses iris or fingerprint scan via integrated device. | Iris/fingerprint scanner, in‑person visit | ~5 minutes |
Step‑by‑Step eKYC Guide
1. Open the Samagra Portal
- Go to https://samagra.gov.in.
- Then click “e-KYC करें” (e-KYC).
2. Enter Samagra ID and Captcha
- On the eKYC page, type your Samagra ID.
- Fill in the captcha code.
- Click “खोजें” (Search).
3. Verify via OTP
If you choose OTP:
- Enter the mobile number displayed (it comes from your Samagra record).
- Click “Send OTP”.
- You’ll get a 6‑digit OTP on your phone.
- Enter the OTP in the box.
- Click “Accept” to complete.
4. Or Verify via Biometric
If your mobile isn’t linked to Aadhar:
- Choose “Biometric” on the portal.
- Visit the nearest Samagra help desk or MPSeDC center.
- Place your finger on the scanner or look into the iris device.
- The scan completes your eKYC.
5. Confirmation
- After OTP or biometric, the portal shows your name, gender, and address.
- It also asks a few questions about landholding, if applicable.
- Finally, click “Next” and then “Finish”.
- You’ll see a success message and can print your updated Samagra card.
OTP vs Biometric
| Feature | OTP | Biometric |
|---|---|---|
| Ease | Very easy (online home process) | Requires visit to eKYC center |
| Reliability | Depends on mobile network | High (direct biometric match) |
| Time Taken | 2–3 minutes | 5–7 minutes |
| Ideal When | Mobile linked to Aadhar | No mobile linkage or prefer in-person |
Also read: The Unsent Project: A Digital Canvas for Unsent Texts
Troubleshooting Common Issues
| Problem | Possible Cause | Solution |
|---|---|---|
| OTP not received | Mobile number not linked or network | Update mobile on Aadhar, retry after network check |
| Samagra ID not found | Incorrect ID or not registered | Verify ID on portal, register new ID if needed |
| Biometric scan failure | Dirty scanner or improper placement | Clean sensor, follow on-screen guidance, retry |
| Session timeout | Inactivity on page | Refresh and restart from step 1 |
Perspectives on eKYC
For Rural Citizens
Many live far from centers. OTP method lets them do eKYC at home. However, network issues can slow OTP delivery. In that case, a community center with better connectivity helps.
For Urban Citizens
They often choose biometric at kiosks. It’s fast and reliable. They value privacy more and trust biometric matches.
For Government Employees
Staff follow detailed manuals. They log into spr.samagra.gov.in to approve requests. This keeps records updated in real time.
FAQs
-
Can I use Virtual ID instead of Aadhar number?
Yes. Select the Virtual ID option on the portal before OTP.
-
What if my mobile number changed?
You must update it on Aadhar first. Then retry Samagra eKYC with the new number.
-
Is eKYC mandatory?
Yes. You need it to access most Samagra‑linked benefits.
-
Can I print eKYC confirmation?
Yes. After success, click “Print Samagra Card” on the portal.
-
Whom do I contact for help?
Call the MPSeDC helpline or visit the nearest Jan Seva Kendra.
Final Words
Samagra eKYC makes identity verification simple and fast. You only need your Samagra ID, Aadhar number, and a linked mobile. Then, pick OTP or biometric.
Follow the step‑by‑step guide above. Soon, you’ll see your profile updated. After that, you can easily claim the welfare schemes you deserve.
Remember:
- Use OTP if you have a linked mobile.
- Use Biometric if you don’t.
- Keep your Samagra ID and Aadhar handy.
- Save your confirmation for future reference.
With this guide, you’re ready to complete your Samagra eKYC smoothly.
