The tourism sector, the true engine of the Spanish economy, is leading the recovery and this summer is confident of recovering pre-pandemic levels. A very intense summer is expected in which our country will once again receive tourists from different parts of the world. This time there will be a new traveler profile that prioritizes personalized experiences with a focus on sustainability, digitization and efficiency.
During the last two years, the digital tools they were the perfect allies to face the challenges of the health crisis, and they have come to stay. Today, offering an automated sales, management and reception process is the best quality competitive differential to guarantee the maximum potential for productivity and safety in the sector. The proper incorporation of innovative technology has become especially important because it is what manages to differentiate the service provided to the client and helps hoteliers to better manage their resources.
In this context, ICT, big data, analytics, Artificial Intelligence, digital marketing, IoT, wearables, cloud computing or ITaaS are technologies that companies in the sector are successfully applying to achieve a comprehensive traveler experience. PaynoPain has incorporated a large number of functions that allow its clients in the hospitality sector to have all these advantages in their establishments:
Most payments made by tourists are made by debit or credit card, so it is essential to have a comprehensive payment gateway that is capable of tokenize this sensitive customer data, guaranteeing that the process is fast, secure, simple and complies with European PSD2 regulations.
Thanks to the connectivity with booking engines such as Mirai, Witbooking, Hotetec, among others, it is easier for the hotel, at the reception, to use the reinforced authentication of the booking engine in the PMS, thus guaranteeing the collection of no-shows or the consumption of minibar.
Offering hotel guests an unattended check-in, check-out and payment system significantly increases security and allows them to work with fewer staff, among other things.
Alternative payment methods
Each user has preferences when making payments. If your hotel receives international clients, it is very possible that in some cases they come from countries with currencies other than the euro. For that there is DCC technology (Dynamic Currency Conversion) that allows you to make the currency exchange automatically during the payment process.
You can also pay through Bizum, or others such as Sofort or iDeal, with the aim of offering alternative methods that improve the conversion ratio of businesses and provide users with a secure, fast and comfortable payment experience.
The BNPL or ‘buy now, pay later’ (buy now, pay later), is a system that allows buy and split payments no additional cost. Although its use in Spain is recent, it is already a growing trend that continues to gain followers because it allows you to opt for higher value vacation packages thanks to the flexibility it provides.
The option to pay with cryptocurrencies and receive the transaction in euros or in any other currency in the company’s account prevents businesses from having to create a crypto wallet or having to worry about handling cryptocurrencies.