Still having trouble printing? Install this patch for Windows

We recently reported that printing issues have reappeared with the July security patches. This is something that Microsoft publicly recognized, informing that there have been several affected devices of different brands and models, mainly affecting those printers that are connected through USB and that use smart cards. In addition, this time the problem has not only affected Windows 10, but also those users with Windows 7, Windows 8 and Windows Server.

New temporary fix for the problem with printers

In order to fix these annoying recently discovered printing problems, Microsoft has released a new security update, the KB5005394, which is responsible for solving the problem affecting some printers, scanners and multifunction devices.

Microsoft announces new patch KB5005394

This time it is only a small number of printers that have been affected by the problem addressed by the update, since they are those that use smart card authentication and they do not meet certain specifications. That is why this problem should not affect most home users and if more the business world.

The origin of this problem dates back to the security updates published on July 13, 2021 for Windows, which was confirmed by Microsoft ten days later, on the 23rd of this month, informing that they would work to solve it as soon as possible. While it is true that the problem only affects a very small set of printers, those of Redmond have proceeded to solve it quickly. This recently released patch only applies to Windows 10 versions 1809, Windows Server 1809, and Windows Server 2019.

In the same way, Microsoft has also released an update OOB KB5005392 to address these printing issues on Windows 7 SP1 or Windows Server 2008 R2 SP1 devices.

How to get this new update

With the arrival of this new update, Microsoft has confirmed that this printing problem should be fixed and smart card printing devices should return to working as expected for username and password authentication.

Microsoft Update Catalog

For its correct solution, Redmond recommends that affected Windows 10 users check first if they have the latest drivers and firmware installed for our scanner or printers. Later, they can download the new update, which will not be available through Windows Update, Microsoft Update, or Windows Update for Business. In order to download it, it will be necessary to access the Microsoft Updates Catalog.

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