Technology at the service of your customers: how to offer the best experiences

Building customer loyalty is one of the main concerns of any business, as it is key to long-term success. Loyalty is not only about offering a quality product or service, but also about offering a personalized and exceptional experience.

This implies being able to connect with customers through different communication channels, such as telephone, email, social networks or chats. It is also vital to have a single point of contact, so that customer service always has the most complete information at its disposal.

But to deliver an exceptional, personalized experience to customers, you need to have the best technology to analyze and understand your needs based on data. In this way, companies can adopt an approach “Customer Centric” omnichannel and develop a customer-focused strategy that allows them to offer unique digital experiences, of which the customer himself ends up becoming a new prescriber of the company.

Connect your customers through digital experiences

On this ground, Salesforce Experience Cloud It is positioned as a tool that allows companies to create exceptional digital experiences. How? If you want to find out, in the webinar “Customer Experience: connect your customers through digital experiences” Neteris and Salesforce experts will explain how this platform works and what you need to know to offer first-class digital experiences to your customers, from anywhere and from the first minute. Throughout the webinar, which will take place on January 26 (from 10:00 to 11:00)…

  • You will learn how to create digital experiences focused on your customers.
  • You’ll discover how to build stronger relationships using a single source of information.
  • You will understand how to create custom sites, applications, and processes using low-code tools.
  • You will discover how to offer customer service by creating complete self-service experiences.
  • You will understand how to integrate portals where customers discover and purchase products in a personalized, mobile and social environment.

In short, if you want to see how you can create a unique and exceptional digital experience that builds customer loyalty, you can’t miss this exclusive webinar with Neteris and Salesforce. You’ll find out everything you need to know about Salesforce Experience Cloud, the market-leading customer experience management platform, and how you can use it to deliver exceptional digital experiences focused on your customers. We offer you a unique opportunity that you cannot miss. Do not miss it. We are waiting for you!

Practical data

  • What: Webinar “Customer Experience: connect your customers through digital experiences”
  • When: 26 January 2023
  • Schedule: 10:00 a.m. – 11:00 a.m.
  • Registry: you can register for free here.

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