What to do if your AirPods won’t charge in their case

Is it a firmware problem?

Many people are not aware that AirPods, despite being really small, have an operating system. This is what is called firmware, which in short is software that physically controls the hardware. It can be said that it is a basic program for electrical circuits to work correctly. That is why here may be some of the problems with charging the headphones with the case.

keep it updated

Although it is something that is quite spaced in time, it is important to keep the AirPods firmware always updated. New versions may bring features, bug fixes, and performance improvements. That is why it is important to have them installed in order to prevent the charging problem from being mainly due to a bug in the microchip management system. For this, a research task must be carried out with the objective of have information about which version is available. This will be able to be consulted in the device information.

In order to keep them updated, you have to insert the AirPods into the case, connect them to power and keep it close to the iPhone or iPad to which it is linked. In this way, the most recent version will be automatically downloaded and it is possible that it will end up resolving the bug that exists with the loading system.

firmware airpods

Relink them to your device

Just like with an iPhone, iPad, or Mac when you have a software-related problem, one of the most common solutions is to reset these devices. In this way they will be as if they had been taken out of the box when you brought it from the store itself. This makes any issues you might have with the charging system no longer present and fixed. To do this, you will simply have to follow the following steps:

  1. Put the AirPods in the case.
  2. Wait 30 seconds.
  3. Open the lid of the case.
  4. go to Settings > Bluetooth and press the “i” button next to the AirPods.
  5. Tap Forget This Device.
  6. Press and hold the setup button behind the AirPods for 15 seconds, and go through the normal setup with the steps that will appear on your iPhone.

The most common causes and their solution

Beyond the failures that can occur in the software, other reasons related to the hardware must also be taken into account. Below we analyze the rest of the situations that may arise and how you will be able to solve it.

Do a deep clean

Keep in mind that the AirPods case can get dirty quickly as it always has to be carried in pants or bags. It is possible that you have neglected on some occasions to clean the lint or dust that may end up depositing inside. This can act as if it were a barrier when introducing the AirPods inside it, preventing the exchange of energy between both accessories. This is undoubtedly one of the most common problems and can be seen with the naked eye with a flashlight, or also by noticing a certain pressure when the headphones are inserted inside, which would indicate the presence of a foreign element.

how to clean airpods

The solution to this situation is quite simple. A constant cleaning routine must be followed and above all that does not affect the integrity of the sound accessory. The most advisable thing is to use cleaning swabs that are special and that do not release any type of residue as can happen with cotton swabs. With this, the elimination of dust that may accumulate will be pursued. Once it is clean, it is possible that when the headphones are inserted inside it, it can start recharging as this barrier does not exist.

Remove any remaining moisture

It is known by all that water and electronic devices do not get along particularly well. The same goes for AirPods. One of the great recommendations that must be followed is to avoid getting the case where the headphones are stored wet. Although certain models are splash resistant, constant exposure to moisture can be really damaging to the internal circuitry. In this way, it is necessary to assess if at any time the case has been able to be near the water for some uncertain reason.


If you think that this could have been the case, you will be facing a serious problem as it is a fault that is not covered by the warranty. But so as not to panic, you can place the case with the lid open and completely inverted on a cloth so that the rest of the moisture that may be inside can be removed.

Does the case have a battery?

It may be something quite obvious, but you may have forgotten to check if the charging case has enough autonomy. In this situation you will simply have to connect the case to the power supply. You should know that there is a status LED on the front of the case, or inside it.

This should always light up green to know that enough power is entering the case. If this does not happen, the battery in the case may have reached the end of its useful life. This can be something quite common that happens when you have been using the same headphones for many years, or that the battery life is already quite limited and that it does not meet the hours that it had at the beginning of its useful life.

Check the status of the AirPods

For the recharging of the AirPods to occur when they are inserted into the case, you have surely seen how it is attached through magnetism. This system, in addition to preventing the headphones from falling out of the case when you invert them, also allows charging to be done through induction in a comfortable way. It is important whenever sometimes you have to take the headphones out and put them back insince sometimes they are not detected correctly, or they have not been coupled correctly so that the electrical energy is transmitted.

AirPods 2

This is something that also has to be checked with the AirPods independently. Since although there is a lot of focus on the case, the problem may also be in the headphones themselves. The loss of magnetism in the extensions of the headphones, or simply that they do not support recharging correctly.

Is the case failing or is it the AirPods?

As we have mentioned before, you have to know exactly if the culprit is the headphones or the charging case. This is something fundamental, since it will be one of the first questions that they will ask you if you go to a technical service. To be able to get out of doubt, it is quite simple. To do this, you must find someone you know who has the same type of AirPods as you so that I left you the charging case with the aim of doing tests.

Once you have it, you will simply have to put your headphones in another case, which you know for sure works perfectly. In the event that they start to recharge, you already know that it is not a problem with your headphones, and that they will surely the problem is present in the case itself. But if they don’t start charging automatically, the problem is going to be with the headphones and not with the case. In addition, on many occasions it may happen that only one earphone is failing and not both at the same time.

airpods pro case

What should you do if you don’t solve it?

In the event that you do not get them to work correctly, you should know that you will be forced to go to the authorized technical service. It is important to note that if you have had nothing to do with them not working properly, such as getting wet, they may be candidates for enter the warranty (if still valid). But in case present some type of blow or water damage, You should know that they will force you to make a complete replacement of what is failing and you will be the one who must pay the bill in full.

On many occasions it can be more interesting to buy the spare part than to carry out the repair, since the price can be quite similar. Likewise, the repair always must be carried out in authorized establishmentsdue to the fact that it is the only way to guarantee that completely original spare parts are used.

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