Despite the fact that a large part of the population uses WhatsApp for personal matters, millions of companies around the planet also use it for business issues.
We often hear from both people and businesses that the app has been a great way to find articles for buy and close sales during the pandemic. In fact, according to a recent Ipsos study in various countries, 21% of respondents who use WhatsApp have used it to buy or search for products more frequently since the start of COVID-19.
In order for WhatsApp to be the best way for people to buy products and services, and for businesses to connect with their customers, the company has proposed to facilitate the way in which users see an organization’s offer, just in time for the holiday season.
Catalogs by category
Users can now view a business’s products directly on their business profile, and recently WhatsApp has announced Catalog collections for small businesses around the world. These series allow businesses to organize the items in their catalogs by category, so that customers no longer have to scroll through long lists of items to find what they are looking for.
For example, a restaurant can create collections with starters, main courses, and desserts; A clothing store can add collections for men’s clothing, women’s clothing, shirts, pants, and more. Once people choose what to buy, they can add it to their cart and submit the order to the company.
The holiday shopping season is just around the corner and many individuals and businesses are already preparing. It is the reason why the company intends to offer this new function, so that the shopping experience is simple and comfortable.