I went to pay with Google Pay and I couldn’t: problems and solutions

Surely many of you already know this alternative payment system to make your purchases on multiple sites. It is something that we can use both in physical stores and online platforms quickly and easily. All this at the cost of the reliability that the search giant in most of your projects.

In fact, for many, paying with their mobile phones through this system is becoming a substitute for the usual credit card. Serve as an example that instead of passing the bank card through the dataphone that we find in physical stores or restaurants, it is enough that we bring the mobile closer. Thus, thanks to the technology of NFC connection, the platform itself is launched to send the payment to the merchant. Obviously we can make other alternative uses of this platform, such as using it on buying and selling websites.

However, on certain occasions we may find that we cannot make the payment using the aforementioned google platform. This is something that can be due to various reasons that we are going to explain below so that you can avoid this problem.

The main bank card has expired

The vast majority of bank cards that we carry in our wallets have an established expiration date, after which they stop working. On many occasions it may be the case that we forget to renew it in our aforementioned payment platform. Hence precisely when trying to use it in any store, whether physical or online, it gives us an error. In that case we only have to eliminate the expired card and put as main the new one that the bank has sent us.

We don’t have a mobile connection

To effectively use this secure payment platform It is mandatory that we have an Internet connection. In the event that for whatever reason our mobile phone does not have coverage at that moment, it could lead to failures when paying, for example, directly in a physical establishment through the dataphone. Normally these connection problems are usually resolved after a few seconds or by scrolling a bit.

No money on the first Google Pay card

As you already know, we have the possibility of adding several bank cards to this platform that we are talking about. Therefore, in the event that the one we have established as the main one has run out of balance, we will not be able to use this system. Hence, it is always preferable to add more than one for you to configure any other bank card and be able to complete the process successfully.

NFC connectivity is disabled

If we are using Google Pay to pay as a substitute for any bank card, it is essential that we use connectivity nfc. This is something that is generally disabled in mobile terminals, although it can be disabled suddenly for some reason. Therefore, if we cannot pay by bringing the terminal closer to the dataphone, first of all, we should make sure that this technology is activated in the mobile to use the payment platform.

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