The Chrome password manager will be in charge of storing the credentials of a website, so that each time we visit it we can log in more quickly. This will be done by filling in the information so that it is completed automatically, so if this function stops working it can be very annoying.
Causes of Chrome not saving passwords
If the Google browser presents an error with the saving of passwords, we will find several possible scenarios. For example, if we enter our credentials for the first time on a website, Chrome will not ask us if we want to save the password. It may also happen that you are not able to remember accounts or automatic logins or that you ask us for your password, but you cannot save it.
This is an isolated browser issue that may be due to different reasons What:
- An outdated version of the browser can cause it to crash.
- Our Chrome profile is corrupted.
- We have disabled the save passwords feature in Chrome.
- A conflicting extension has been installed.
- We have prohibited you from saving local data.
Whatever the possible reason why Chrome is not able to save our passwords, we are going to see what possible actions we can take to eliminate this annoying problem.
Ways to End Password Saving Problems
Next, we propose a series of measures that we can carry out to be able to solve the problem when saving passwords in Chrome.
Check that the option to save passwords is enabled
The cause of the problem may be that we have previously disabled the option to save passwords within the browser. If this is the case, Chrome will no longer ask us to save the credentials when logging in. To check this, click on the three points in the upper right corner and access the “Settings” section.
Next, on the right side of the screen, within the «Autocomplete» menu, click on the «Passwords» section. Now we do not fix that at the top the section “Ask if I want to save passwords” is enabled with the button in blue. If the button is gray, it means that the function is deactivated, so we must press it to activate it again. Once done, Chrome should ask us to save the password automatically again.
Update Chrome to its latest version
The problem may be in what we use an outdated version of Chrome. For this reason, it is important to keep the browser updated, in order to ensure that we have the latest version that may have solved any previous errors or bugs. Although in general the Google browser should update automatically, if we have a custom power saving setting or we use extensions to optimize Chrome, they may prevent its update.
To solve it, click on the three-point button in the upper right corner of the browser. We click on the “Help” section and choose the “Google Chrome Information” option. In case there is a new version available it will be downloaded and installed automatically. Once finished, click on the “Restart” button and we will have the latest version available, so we check if the problem has been solved.
Allow saving local data
In general, the browser takes care of saving local data by default. But in case we have deactivated it, closing Chrome will not save any data locally, which may be the source of the problem. To check this, click on the three points in the upper right corner of the browser window and select Settings.
Later we select in the left column the option “Privacy and security”. On the right side we click on “Cookies and other site data”. Here we make sure that the option “Delete cookies and site data when closing all windows” is not enabled (blue button). If so, click to disable it and restart the browser.
Clear cache and cookies
The cache and cookies too may be the cause of the problem when saving passwords. This may be because a cache overload has interfered with the normal operation of Chrome’s password manager. To clear the cache and stored cookies we must carry out the following procedure.
We click on the icon with the three dots located in the upper right part of the browser and select the option “More tools” and “Clear browsing data.” This will bring up a pop-up window. In the “Basic” tab, we must ensure that the options for “Browsing history”, “Cookies and other site data” and “Cached files and images” are checked. Finally, click on the “Delete data” button.
Remove possible malicious software
Chrome has the ability to power detect any harmful programs that we have on our PC and that may cause a conflict with the browser. The browser is able to identify what they are and eliminate them. To do this, we must click on the three points in the upper right corner of the browser and select “Settings”. On the new page, click on «Advanced Settings» and «System».
On the right side of the “Recover settings and clean” function, click on the “Clean computer” button. Next, we will see the option of «Find harmful software», and we will click on the «Search» button. If any suspicious software is found, Chrome will ask us to remove it. Click on «Delete» to delete all harmful programs automatically. Once finished, we restart the computer and check if it solves the problem.
Maybe some of the extensions that we have installed in our browser is the causing the problem. To be sure, we must choose to disable all the extensions that we have installed to check if Chrome saves the passwords. If so, we re-enable the extensions one by one until we check which one has been the culprit.
To do this, click on the three points in the upper right corner of the browser and click on “More tools” and “Extensions”. A list with all the installed extensions will appear in the new window, so we disable them and restart Chrome.
Reset browsing to default settings
In the event that we have made changes to the browser that may cause the password manager to not work or due to technical problems, restoring chrome might fix it. Before starting it is convenient to make a backup copy of our most important data such as saved passwords or bookmarks.
To do this, click on the three-point button in the upper right and select “Settings.” Then we click on “Advanced Settings” and “System”. In the right part of the option “Recover settings and delete” click on “Restore the default settings of the settings” and finally on “Reset settings”.