Far from what many think, the digital fax has evolved to adapt to the digital transformation needs of companies. It is a technology that continues to provide added value, offering automation options, facilitating the digitization of workflows that were previously analog and thus increasing operational efficiency. In particular, companies can use services of Cloud Fax and modern fax APIsallowing them to take full advantage of this secure and legally binding communication channel.
Taking this information into account, Retarus, a global provider of Enterprise Cloud solutions for Messaging, Email Security and Business Integration, has identified three reasons why the fax will continue to be an essential tool for many organizations in the coming years.
The “clouding” of processes
The COVID 19 pandemic and the rapid spread of the home office have given a decisive boost to the emergence of cloud-based digital business models. As a result of inflation and the general increase in costs, companies today face significant new pressures that ‘force’ budget managers to plan as efficiently and sustainably as possible.
In this stage, cloud services can be an effective, flexible and scalable solution, since they allow services to be adapted exactly to demand, thus avoiding excess or lack of capacity. As a result, innovations can be brought to market faster and costs can be optimally managed. In the case of faxes, we are transitioning from expensive on-premises fax server infrastructures to cost-transparent, cloud-based fax services.
Digital fax as state-of-the-art technology
For a long time, the traditional fax has given way to Cloud technologies, which allow you to comfortably receive a fax message in pdf format, directly into your email inbox. Even your corporate fax server can be replaced with a state-of-the-art Cloud Fax service, which can be integrated into any existing business application or MFP, completely replacing expensive fax boards or analog phone lines.
Besides, the Cloud Fax is IP ready, ensuring the highest transmission quality, and offering value-added options such as document scanning and inbound workflows via data capture or barcode routing. In short: new media, but the same objective: to guarantee that the information reaches its recipients in a safe and reliable way, at the right time, place and format.
Ideal for sectors that handle sensitive data
Fax technology can be extremely useful in managing critical business processes, such as the transmission of patient records. between doctors, hospitals and laboratories, or sending contracts, orders and invoices, or even buying and selling securities in the financial services sector.
In highly regulated industries, it is of course necessary to comply with a series of strict regulations for the management and protection of commercial, personal and financial data (for example, GDPR, HIPAA or PCI-DSS). An important aspect for providers will be to continue offering companies the possibility to modernize and migrate their fax processes to the cloud, guaranteeing maximum reliability and preventing regulatory risks.
«Through our enterprise Cloud Fax solutions, we help companies pursue a cloud-first strategy, while complying with strict data protection regulations and industry standards.” comments Andrés García, Country Manager of Retarus in Spain. «We offer a highly scalable, extremely reliable and 100% secure service. This enables companies to reduce investment and process costs by up to 80%, compared to in-house fax servers or on-site fax infrastructure.”
