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How to avoid the costs of having poor quality software

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Given the significant costs associated with having poor quality software, companies must reconfigure the development process, addressing the most important problems first in order to advance their innovation.

The consequences of having poor quality software They translate into crashes, bugs, customer complaints, and the inability to execute projects because the tools aren’t up to the task.

To this is added another no less relevant consequence: the economic cost that all these defects entail. According to a report by Synopsys and CISQ, problems related to software quality cost US businesses $2.41 trillion in 2022.

These costs come from cyberattacks that take advantage of vulnerabilities existing ones, supply chain problems and the growing impact of the accumulation of technical debt.

From Synopsys they point out that it is not just about having software that works better, but about having one that really works as it should.

Software repair can be an expensive task, but one that will only get worse if ignored

When these problems happen, fixing the software can be very expensive, but if it is ignored, it will only get worse. Consequently, the costs for companies can also translate into lost business opportunities.

Software repair can be an expensive task, but one that will only get worse if ignored. That can cost companies in terms of lost opportunities and potentially customers. But it is possible, starting with the reconfiguration of the development process.

Rethinking software from development

Poor software quality can be a consequence of relegating security and quality control in the later stages of the development process.

Both criteria should be considered before designing and develop the software. Software quality issues can also be apparent when a product is released before full-scale testing. Things may work in a very small proof of concept stage, but then when you scale to a larger company, even to the internet, they may not work.

Considering issues like reliability, security, and scalability during the development process can address these issues at just the right time.

More than 2 in 5 developers say that fixing bugs is their biggest problem

The constant search for bugs can also affect developers. More than 2 in 5 developers say fixing bugs is their biggest problem, according to a Rollbar report. The report also found that 2 in 5 respondents spent 25% of their time fixing bugs.

And what is even more alarming, 88% of those surveyed point out that the errors and failures were found first by the customers.

To begin solving these problems, a good start is to take an inventory of the underlying platforms and technology components. This can help CIOs identify products that run on older versions of open source or commercial software and may contain bugs.

Finding low-quality software can help create a roadmap to prioritize what to tackle first to keep innovating.

initial image | Nubelson Fernandes

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