However, there are many reasons why Pluto TV can work erratically, with video or sound cuts, freeze the image or directly not see anything at all. Fortunately, most of the problems are always related to our team and not to the platform, because if that were the case, you would quickly find out about it through Twitter or any other social network. If you want to know the reason and the solution to any problem you are experiencing with Pluto TV, then you will find the answer below.
Playback issues on Pluto TV
Pluto TV plays the content in 1080 resolution, so, like any other streaming video platform, regardless of whether it is paid or not, it requires a minimum connection speed of 5 Mbps, so it shouldn’t be a problem, at least initially.
If we are using the computer through a Wi-Fi connection, the image is cut off or reproduced in jumps, it means that the quality of the signal we are receiving not strong enough as to reproduce the content in the established resolution, the only solution being to get closer to the router or use an ethernet cable.
Another reason that can affect the proper functioning of playback in Windows can be found in some extensions, extensions which are designed to block advertising from YouTube or Twitch since this is the only source of income for pluto where it is not necessary to register to be able to access all the content that it offers us for free.
If the equipment we are using does not stand out especially for its specifications and it is a old team, we cannot do absolutely anything, since this platform does not allow us to modify the reproduction quality. The only thing we can do is try another browser, a light browser that consumes very few resources. In addition, we must also close each and every one of the applications that we have open in the background so that the team can take advantage of all the resources of the team.
Other problems
Every time we access the Pluto TV website, by default, the sound is turned off. The sound button is located in the lower right corner of the player and to activate it, we just have to click on it. If, even so, the sound still does not play, we must verify that the browser tab is not muted.
We must also make sure that the system also has the sound activated and at a volume that allows us to hear the audio. In addition, we must check that we have correctly selected the audio output that we want to use, whether they are wired headphones, via bluetooth, the speakers of the television or monitor to which it is connected or any other.
