Many users of Microsoft They are facing serious difficulties in the last hours to be able to carry out their daily actions with the Windows operating system. Despite the numerous updates that appear to solve problems of this type, functions as basic as copying and saving files in Windows 10 and Windows 11 they are being affected.
Specifically, the victims are the 32-bit applications that use the CopyFile API, characterized by helping to copy a new file to an existing one and rigorously monitoring this process. The 32-bit versions of Office applications such as Word and Excel are also affected so it is highly likely that users may receive a document not saved error.
This difficulty in copying, saving and transferring files occurs mainly in the shared network resources. Microsoft has named these issues as ‘intermittent failures’, since users could find that the process is interrupted and does not finish. Those who use professional security applications will see these errors recur frequently, unless extended file attributes are used.
However, in the Windows File Explorer There should be no problems, although it will be convenient to monitor and make backup copies of each job to avoid further losses. Applications are not affected by this issue if they are 64-bit or 32-bit and do not support addresses that are too long.
the positive aspect is that if there is a problem with Office in its 32-bit versions, it alerts us with the pop-up message of ‘Document not saved’in such a way that the action will have to be repeated until we make sure that the problem no longer exists.
The company reports that it is a unusual problem at home and that it is working rigorously to solve it. It also points out, in an official statement, that those affected only have to try to save or copy again, since being an intermittent problem at some point it should allow us to operate with full normality and performance.
temporary solutions
there is no better remedy to insist on copy and save operations until it finally works. However, this strategy can be effective for Windows 11 in its version 22H2but versions of Windows 11 and Windows 10 will require a rollback of known issues.
In such cases, affected devices will be required to install and configure a special group policywhich can be found in the section on ‘setting’ of the team and later in the category of ‘administrative Templates’. In addition, Microsoft is working on a resolution to provide an update in its next version.
Last March another problem was detected after installing ‘Update for Microsoft Defender Antivirus Anti-Malware Platform – KB5007651 (Version 1.0.2302.21002)’. On that occasion, a pop-up window appeared informing that the local security protection was disabled and that the device could be vulnerable. The Windows device might persistently indicate that it requires an urgent reboot in order to work. (Clonazepam)
The problem exclusively affects the commented update, since the rest of the Windows updates announced on March 14, 2023 for the platforms KB5023706 and KB5023698 they do not cause this problem.
As a solution, the local security authority (LSA) protectionjust like him device reboot to dismiss warning notifications and ignore additional notifications. In that case, it is possible to see that LSA protection is enabled by looking at the event viewer.
In this case, the issue was resolved with an update to the antivirus antimalware platform from Microsoft Defender KB5007651 as of May 16. Still, persistent problems were found. In the case of having an installer version 1.0.2303.27001 and continue to receive errors, you will need to disable Hardware Enforced Stack Protection in Kernel mode.
