Among the available options, one of the most popular and used internet payment platforms is PayPal. There are several advantages that we find when using this online service that allows us not to have to enter our bank details in each purchase, in addition to avoiding scams.
Perhaps many of you already know first-hand that here we find a platform that allows us to pay, send money and receive payments directly. Obviously for all this we have to associate some account or bank card and so we only need to enter the credentials of this financial intermediary. In this way, all those who are wary, even at this point, of entering their bank details on certain websites, this is a more than adequate solution.
In turn, another of the main advantages that it offers us is that it is in charge of solving the possible problems that we have when sending or receiving payments. Hence, many define it as a secure platform for this type of online shopping and sales tasks. It must be taken into account that it is present in a huge number of countries and is used by hundreds of millions of people. We must add that the platform offers us some interesting security featureshence the trust that many place in PayPal.
So much so that, if we have any problem when making a payment or receiving it through this platform, we always have the possibility of filing a claim. It is worth mentioning that there are several reasons for filing such a claim. The most common are that we have not received the paid productwe receive something else, or the shop has disappeared.
How to claim a payment in PayPal
Whatever the reason for it, the platform we are talking about, PayPal, offers us insurance that we can take advantage of filing the claim mentioned. It is worth mentioning that the first thing we can do in this regard is to file a claim. Obviously, for all this, the first thing we must do is access its official website from the internet browser and enter our corresponding credentials to access the account.
At the top of the main window we find a section called Exercise. At that moment on the screen we can see the latest movements, that is, the most recent payments sent and received. Therefore, we only have to look for the one on which we want to present the claim and click on it. Then we’re going to meet all the details relating to that movement on the PayPal platform.
When clicking on the corresponding entry, all the details of the same selected transaction will appear. At this time we will have to move to the bottom of it until we find a link which reads Report a problem.
This will give us access to the resolution center of the secure payment platform. From there we find the button that reads Report a problem to PayPal. At that moment we will see a list that the platform provides us with the possible problems that we have to report what the nature of this is. Thus, we will no longer have to choose one and follow the wizard that appears on the screen to present the corresponding claim.
