He Elche City Councilimmersed in a digitalization process, has counted on Cisco to optimize the services it offers to citizens, visitors and municipal workers. With the solutions and products that the company provides, it has managed to accelerate the digital transformation of the city, adopting smart and secure grid technologies, automation and predictive AI.
The new IT infrastructure that the council has developed serves as the basis for offering various digital services. Also to support the new hybrid work format that the city council has adopted for its workers, as well as to facilitate access to all types of municipal services in areas such as health, transportation and infrastructure. Apart from this, it has also served to expand connectivity to public spaces and rural areas, which improves the digital inclusion of residents.
To modernize its technological environment, Elche City Council has opted for Cisco Networking, managed from the Catalyst Center console. In this way, as Cisco Networking solutions allow, it has been able to move from hardware-centric and manually managed networks to a platform that is responsible for interpreting needs and passing them on to policies that can be applied consistently and automatically.
The technology offered by Cisco uses advanced automation capabilities for provisioning and change management, through Artificial Intelligence analytics and machine learning. These predictive functions are capable of identifying problems and failures in the performance of the network, applications and devices.
Then, once identified, it is responsible for offering a guide to get your solution instantly. In this way, IT departments save a lot of time in resolving it, and can dedicate themselves to other tasks of greater relevance and urgency.
After the implementation of the new infrastructure, the Elche City Council has obtained various benefits. Among them, granular visibility of all network elements and systems from a single panel. Also automated discovery of devices connected to the network, automation of quality of service, improved problem analysis and a higher level of detection and response of threats such as malware hidden in encrypted traffic.
In addition to these advantages, Elche City Council has also made progress at an operational level thanks to the modernization of its systems. Among them, a 49% increase in the efficiency of network management equipment, and a 35% increase in the efficiency of security equipment. It has also managed to reduce operating costs by 61%, and a return on investment of 462% in five years.
Josué Castillo, Telecommunications Director of the Elche City Councilhas stated that «toAccelerating the digitalization process of citizen services is the greatest challenge for the City Council. In the face of increasingly distributed and complex networks and the exponential growth of connected devices, Cisco technology allows us to automate tasks and strengthen security to focus on innovation and connect all public spaces.”.
Xavier Massa, Director of Public Sector at Cisco Spainhas highlighted that his collaboration with the Elche City Council in the modernization of its network «is “a pioneering case among Spanish municipalities to connect, protect and automate their entire digital environment and optimize public services”.
Photo: Zarateman
