According to a Red Hat studioonly 16% of Spanish companies have managed to completely automate their organization, and the third part has already developed an automation strategy, although it has not yet started to apply it. This makes companies The United Kingdom (27%) and Germany (18%) have surpassed the Spanish in terms of total automation, but also that those of France, with 12% full automation, have been left behind.
The report, titled Surviving change through enterprise-wide automation, was based on a survey of 1,200 IT managers from large companies in the United Kingdom, France, Germany and Spain. Their questions related to the role of automation in their companies, both now and in the future. Also about the possible obstacles to the development of automation in them.
28% of IT managers in Spain believe that their company would lose money if it did not adopt total automation in the future. 31% of IT professionals in Spain believe that the main benefit of automation today is having better service and customer experience. 23% think that in the future, total automation of the company will serve to facilitate collaboration and keep pace with advances in technology.
Regarding change management, 28% of IT professionals in Spain believe that it is equally important to provide training and training for teams, and clearly expose the benefits of change throughout the process. 32% of those surveyed in Spain believe this. 33% of companies in Spain use automation mainly for security operations, followed by IT automation, which occupies second place with 31%.
Among the benefits cited by professionals surveyed from all countries that participated in the study are better service and customer experience (33%), higher revenue and sales (30%), and more productive teams (28%). Of course, the study also highlights that there are 25% of professionals. IT that doesn’t even have an automation strategy.
82% of all IT professionals surveyed have not yet managed to fully automate their company, due to various obstacles. Among them, that teams do not have the necessary skills to implement automation (29%), that organizations do not have technologies mature enough to adopt it (28%), and that they are concerned about the cybersecurity implications of automation (28% ).
Regarding the reaction of teams to the adoption of new technologies or processes, 92% of those surveyed believe that their teams are or would be reluctant to change, due to various factors. Among them, people believe they do not have time to implement automation (45%), that they are overwhelmed by changes that they consider too complicated or technical (40%) and that they prefer to do their own things and do not want to be told what processes or technology to use (39%).
But according to IT professionals, effective change management can be achieved by explaining its benefits throughout the process (32%), offering teams the necessary training and education to ensure they have the necessary change management skills (31 %) and involving the teams in the entire process so that they can express their opinion on the matter (29%).
Regarding the challenges that will affect companies in the future, respondents identified as the main ones the reduction of sales and/or customers (22%), budget cuts (22%) and compliance with country regulations ( twenty-one%). But IT professionals whose companies have not yet reached full automation believe that by doing so they can become more prepared to deal with future challenges.
They think that Without full automation of the organization, companies will not be able to adopt new technologies in the future (28%) nor hire and retain talent (26%). In addition, they believe that automation will help companies promote collaboration more easily in their teams (22%) and be better prepared for managing climate change (22%). 21% are convinced that companies will fail without enterprise-wide IT automation.
