Why doesn’t my router provide internet?

If you router does not give internet, if you are having trouble connecting, this can happen for a variety of reasons. The first thing you should know is that it is something that can happen whether you connect via Wi-Fi or via a network cable. Now, detecting the reason why the connection is not working will be key to being able to take action as soon as possible. We are going to tell you the main reasons so you can see if any of them affect you.

It may happen that you try to connect a device, such as a computer or mobile phone, and see that the router does not provide Internet. It does not detect the Wi-Fi network and therefore cannot connect. Maybe you are even trying to connect a compatible device via cable. There could be problems with the router and that is the reason why there is no connection.

Problems with the router

But, what problems can the router have for not providing Internet? If we start with the most basic, it may be that is not properly connected. Have you cleaned the router recently? Have you been able to move the cable without realizing it and has it become disconnected? It’s the first thing you should check. Verify that everything is well connected and there are no physical problems.

It may also happen that your router does not provide Internet for some reason. specific problem with the operator. If you search for Wi-Fi networks, connect, but do not have access to the network, this is a possible cause. The same if you check that it doesn’t work via cable either. Maybe the operator has a specific error. You can call by phone to be informed if there is any incident.

Furthermore, it could happen that there is some failure with Wi-Fi network or with the Ethernet cable you use. In this case, you would have problems only when connecting wirelessly or by cable, but not in both cases. The Wi-Fi network may have been misconfigured or the cable may be damaged and therefore not working properly.

To do

What can you do if you find that your router does not offer Internet? Something basic, a first step that you should always take, is restart the router. Turn it off for at least 30 seconds and turn it back on. This can solve common errors that may appear. At least you can discard this step.

If you see that there is still no Internet, the next thing you should do is check if the problem is present on other devices and also when connecting via cable or Wi-Fi. If this is the case, then it is a widespread problem and does not only affect the wireless network, for example, or a specific device.

The next thing you should do is contact the operator. Maybe there is a specific fault in the line and that is why it does not work. The operator will inform you to know if it is something that affects other people and is not exclusive to your connection.

In short, if you notice that your router does not provide Internet, that it does not work correctly, it may be due to one of these reasons that we have explained. You can always run some tests to try to solve the problem and have a connection again. It will not always be a problem with the device, so it is key to identify the cause.

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