Zoho has revealed the details of its latest news, among which is its trident platformdesigned for him unified communications establishment. In addition, the company has confirmed that it will strengthen its collaboration solutions. All to facilitate companies internal communication of their employees, as well as the adoption of digital tools.
Trident is a cloud-hosted business email and office suite, with functions based on a common data model, which are unified through a search system supported by Artificial Intelligence. Meanwhile, Zoho Workplace, of which Trident is a part, is established as a business suite of collaboration, productivity and communications tools.
It currently has more than 16 million users and a growth rate of 30% year-on-year, and it offers several new features to its users, without this implying a price increase. Among them is a universal “drag and drop” function, which allows the initiation of various tasks and actions, such as video calls. Among the possibilities offered by this function is to drag a file associated with an email to a chat window. When dropped into it, Zoho takes care of performing the task associated with the action automatically.
Trident is a native app for MacOS and Windows that combines mail, messages, audio and video calls, calendar and tasks, among other functions and tools. It is the first native Zoho desktop application for email and chat. Among its functions is Smart Mail, which is responsible for transforming email notifications into live versions of its apps within the mailbox itself. Trident is currently in the testing phase, and is now available to all Zoho Mail users.
On the other hand, the platform Zoho Voice is now a phone system integrated into the Zoho Cliq collaboration application and the Zoho Meeting web video conferencing application. This now has an integrated Webinar function, which allows you to broadcast training sessions, manage registrations to attend it, broadcast or stream Youtube. In addition, it lets you launch polls and question and answer sessions.
The company is also going to launch a grammar tool based on Artificial Intelligence: BluePencil. It is a solution that provides writing suggestions, as well as a text editor that can be used on practically any website. It even serves to edit content on social networks, such as Facebook, LinkedIn or Twitter. This is the evolution of Zoho Writer’s intelligent assistant, Zia. In addition, different capabilities for managing mobile devices and emails restricted by OTP (One Time Password) have been added to the business suite.
Zoho WorkDrive also now has TrueSync, so there are no problems with computer storage limits. TrueSync takes care of backing up WorkDrive files and folders to the Desktop. In this way, its synchronization between the computer and the cloud is facilitated. It also allows you to access files locally, and make changes without taking up disk space.
Finally, Zoho has also announced a Workplace security reinforcement. It will do so through a new confidential email mode, SecurePassand mobile device management (Mobile Device Management). Both systems were already in the ManageEngine suite of unified endpoint management (UEM) products, and now they’re coming to Zoho Workplace.