NFON presents new services for its communications platform

The business communications company, NFON, yesterday presented its novelties in its product portfolio, together with its business objectives, in front of its partners, according to our colleagues from MuyCanal. Among the new tools are Cloudya Meet & Share with video conferencing, and Cloudya CRM Connect. The latter enables organizations looking to simplify data management and smoother collaboration to easily integrate their Cloudya cloud telephony desktop application with more than 60 different CRM platforms.

Klaus von Rottkay, CEO of the company commented that the business is going from strength to strength. “NFON has been growing and achieving milestones until reaching 557,401 euros in July of this year, of which 89% are recurring income”explained the spokesman. All this is possible to be in almost 500,000 seats installed in 50,000 customers throughout Europe.

As one of the 15 European countries where NFON has a presence, Spain is crowned as one more opportunity to continue working. The company plans to increase business by 16% this year, which it expects to translate into 46% accumulated between 2020 and 2025. In fact, this growth is higher than in other territories such as Portugal, Italy or France.

The strategy of the house is based on continuing to work on this line of growth for and with the canal. «Our differential value is that we are a leading channel provider. In addition, we have an understandable interface and the integration of our business with UCaaS »Klaus von Rottkay noted.

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Within the Cloudya flagship, which was launched in 2018, the German provider has announced other novelties that are already integrated for certain clients or that will be integrated during this year. With respect to CRM Connect, that we have mentioned, «Efficiency and productivity can be increased by having only one application to manage all the data“Explained Stefan Walcz, Vice President of Product at NFON.

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This solution will be included in the Business Premium version and will be available for Microsoft Outlook on the desktop version and Apple Adress Book on the Mac version.

On the other hand, with Meet & Share Companies will be able to use both calls and video calls within the Cloudya system, thus facilitating communication with maximum protection. In this case, it will be available for the last quarter of 2021.

But innovation does not stop. From the provider they assured that they continue working to improve their switchboard in the cloud. An innovation that, in the case of Iberia, has an R&D center in Portugal where technology continues to be developed every day.

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