The new ASUS ROG Ally is surprising many users who were looking for more graphics power in a portable console like Steam Deck. The problem is that to this day the device’s software continues to show many inconsistencies, and many users are racking their brains trying to use an external monitor, a dock with video output, and other accessories. What exactly is happening?
My dock is not compatible with the ASUS ROG Ally
One of the problems that many seem to report is the loss of performance and the presence of errors when using a dock with HDMI output or with extra SSD storage. This is something that we have been able to experience in our own flesh with our test unit, but luckily we have managed to find the solution to the problem.
Everything is due to the demand for power that the console demands, and that is, the charger that is included with the console (65W) is designed to feed only and exclusively the ROG Ally. If we connect the original charger, we can see how in the Command Center the Turbo Operating Mode shows the 30W maximum power that the console reaches.
If that same charger is connected to a dock, the power of the operating mode changes to 25W and even up to 20W depending on the connected accessories, since, if we use a dock with integrated SSD memory, the power demand is higher.
You need a new power adapter
The first thing you need is to change your power adapter. We have already seen how the 65W of the original charger is not enough, so our recommendation is to use GaN models with a minimum of 100W. Being able to find some solutions on Amazon like these that we leave you below:
With the new charger, I’m still at 25W
The other problem that you can find is that using a charger of more than 100W you continue to get the Turbo Operating Mode message at 25W. Well, you can rest easy, since the most likely thing is that the console is working at 30W and even more.
Everything indicates that it is a software bug, which does not finish correctly calculating the availability of energy from the new power adapter through the dock. And it is that, if we activate the Monitor in real time, we will be able to see how even when the 25W is activated in the Operating Mode, the monitor shows consumption of 30W and more while we execute a demanding game.
We have been able to verify this using a dock with an integrated SSD and running Diablo IV or It Takes Two, and we can guarantee that the GPU consumption was higher than what was shown in the Command Center.
Also, the dock’s built-in SSD would stop responding when we installed to it, and all these problems have disappeared by the time we switched to using a 100W charger.
