Trust between companies is very important. Getac is aware of this, of the value of creating powerful, resistant and reliable products, and that is why designs and produces high-quality, rugged laptops and tablets with which it covers a wide range of industries and applications. Within industrial manufacturing, the company has been providing innovative, customer-focused solutions to some of the world’s largest brands for years.
The Teekanne Group, founded in 1882is today an active traditional family business Worldwide based in Düsseldorf (Germany). Tea bags have been produced there since 1954. In 2014, one of the most modern tea production halls in Europe was launched in Düsseldorf, where they are produced, packaged and sold all over the world. up to 3.2 billion tea bags per year.
To ensure smooth production processes in Düsseldorf, Teekanne GmbH & Co. KG has been trusting Getac solutions for more than 14 years. This confirms the value that Getac solutions offer. The ruggedized laptops acquired by Teekanne in 2009 continue to be used daily, which confirms not only the high reliability of these devices, which have been in use for around 14 years, but also the support offered by Getac.
Teekanne has been using Getac laptops to streamline production processes since that year not only for their reliability and performance, but also for their wide range of interfaces and high compatibility to control software and older machines. These keys were also very important in choosing the Getac S400, and were combined with its robustness and durability.
The Getac S400 laptop, as well as the successor model S410, have proven themselves on Teekanne. Machines, even systems with different serial interfaces, can be controlled and connected safely, ensuring smooth processes without unnecessarily costly machine downtime. Getac laptops are compatible with predictive maintenance, machine maintenance, troubleshooting and programming. Maintenance can be planned rationally, thus reducing company costs.
Production capacities continue to be fully utilized, even those of older machines. Its good level of performance, the easy-to-use and always easy-to-read screen, the durability and high reliability of Getac’s rugged laptops have also made a difference over time.
As it could not be otherwise, the rugged design, the solid folding mechanism and the easy-to-use screen of the S400 / S410 laptops guarantee stable and problem-free operation in Teekanne even after more than a decade, and we are talking about environments with ubiquitous tea dust, and a scenario where falls and blows are always a risk.
Teekanne’s Mehmet Agar commented:
«From experience we know that consumer laptops have a shorter life; quality has its price – and after 14 years We have noticed that the investment in Getac’s rugged laptop has been more than worth it. The devices still look new today, and the introduction of the even lighter S410 helps us better optimize processes. Our older special systems can be controlled perfectly with it and continue to be integrated into production processes without restrictions.”
Eric Yeh, CEO of Getac, explains:
“Prolonged use of Getac laptops on Teekanne is an impressive example of the durability, reliability and great robustness of our products. “With the variety of interfaces, even the oldest special plants, but particularly relevant for Teekanne production, can continue to operate without any problems – that’s what I call real sustainability!”
More information: Getac official website.
